investment

Will this be confidential?

Although it is helpful to be available during some parts of the session, it is not required. If you feel as though your space is ready to be organized or you have recently purged the space, then we are happy to organize your space as is without you there. There is also the option of having the organizers complete the purging for you. If you are unable to be home, we are able to put items aside that are questionable for you to go through when you are able.

Do I need to be there with you?

We require a $500.00 deposit to hold your session date and time. This will be collected during the consultation and will be put towards the final balance. Full payment is due at the end of the project. An invoice will be provided for the service and any products that were used for the project. We accept cash, check, Venmo (@UnclutteredHaven) or credit card. 

Do we need to pay up front and when is payment due?

Frequently Asked QUestions

As part of the contract we will ask that before and after pictures and videos be taken of your space. We will only use these for social media and at no time would your name ever be disclosed unless you give permission.

Will pictures be taken?

All organizers are required to sign a confidentiality agreement which means they are not able to share your name or anything about the session outside of the organizers that are on the job.

Each client has their own style and budget. At the consultation, I will discuss your budget with you. I will suggest products that I feel are best for the space. We can use containers you already have, buy new products or do a combo of both.

Do I have to purchase all new containers?

Uncluttered Haven will take care of the shopping and returns for any products that are needed. These will be sourced from multiple stores depending on your budget. There is a 20% shopping fee added to the cost of the products used for the project. This will be included in the final invoice.

Is there a charge for shopping?

We service Northern Va, Washington DC and Maryland. Travel rates may apply.

What areas do you service?

Our team is able to run donations during the working session. We will drop donations off to your preferred donation center or we will find the one closest to your home. The donations must be able to fit into the team’s vehicle. We do not haul furniture or items that weigh more than 25lbs. We are also able to help you arrange for junk and or trash removal if your project requires. If you are in need of furniture removal, we are happy to provide you with a list of resources.

Do you haul away the donations?

This will depend on the room or space in which we are working as well as how quickly you want your space completed. At the initial consultation I will suggest how many organizers are needed for your project. We have a team of 12 organizers and a handyman crew. 

How many organizers will come?